(The article is for Word 2010, but it is still very applicable to later versions of the program.) Īfter getting rid of the temporary files, run the Disk Cleanup app (Windows Disk Cleanup in earlier versions of Windows). You can find more information about Word's use of temporary files at this page in the Knowledge Base. Anything with the TMP extension can be deleted outright anything that starts with a dollar sign can be deleted if it appears that the file is simply a Word document with the dollar sign added as a prefix. Look for anything ending with a TMP file extension or anything that starts with a dollar sign ($). You want to get rid of these they are intended to be temporary, after all. First, get out of Word and do a search (using Windows tools) to locate any temporary files that may be created by Word or by other programs. There are a few things you should try to help narrow down the problem. He's tried chopping it up into smaller files and saving those, but whatever he does he gets the same error response. If David tries to save it without altering it, there is no error response, but it also appears that the document isn't really saved anew (insofar as its Date Modified property isn't updated). If he tries to edit it and save it, he always gets the reply that "The disk is too full or too many files are open." Neither situation is true. I have disabled virus scan (McAfee Enterprise) and I still have the same problem.David has a large Word file, approximately 6.3 MB in size. There will be a file on the share but the size will be 0K. The application will act like it is saving the file and then pop up a window saying "document not saved". I tried saving to the "group share"and his Home directory and I get the same thing. No changes have been made to his AD account or permissions on the shared drive. I opened Notepad from his machine and created a txt file and saved it just fine out to the network drive with no problems but the Office applications will not save to the network. He can save it to his desktop (or local drive) and copy it out the the share through Windows Explorer, but he can't save directly to the network from the application. When he is in Excel or Word, and creates a new document or opens an existing document (locally or off of a network share), he can't save that document to ANY network drive.
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December 2022
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